Our Guarantee

Every purchase at CanadaPetCare.com comes with our Money Back Guarantee. If your order is not delivered within 30 business days or if for any reason you are not satisfied with your order, please contact our customer service and we will offer you a full refund on your purchase.

Genuine Product Guarantee

We only sell genuine brand name products at CanadaPetCare.com. All our products are purchased directly from the manufacturer or their authorized dealers and are 100% genuine.

Prompt Shipment Guarantee

All orders will be shipped within 24 hours. If an order is placed on a holiday, it will be shipped on the next business day.

Delivery Guarantee

If your order is not delivered within 30 business days, we will offer you a reship or a full refund on your purchase.

Hassle-free Returns & Refunds

If for any reason you are not satisfied with your order, please contact our customer service and we would be happy to provide you information about our returns procedure. Please contact our customer service team within 7 days of receipt of your order. A refund will be issued on receipt of the return.

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