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Contact Us

We hope you enjoy shopping pet products at CanadaPetCare.com. With our efficient customer care services and seamless navigation across the store, we aim to provide a hassle-free shopping experience. And, our highly trained customer care service team is always happy to assist in resolving any issues related to purchasing pet supplies at CanadaPetCare.

If you have any suggestions, feedback, concerns or questions, please contact us and we will be pleased to assist you.

Order Returns: In case you need to return your order, please contact us via email or call us our toll free number for your Returns Reference Number (RRN). We cannot process a refund if you do not have your RRN.

Email icon Please contact us via email at customerservice@CanadaPetCare.com
Phone icon Toll Free Number: 1-800-982-1308
(Mon - Sat 9 AM - 6 PM CST)

Contact Our Manager

If your matter needs urgent attention or it has not been resolved to your satisfaction then please do email our Manager at manager@canadapetcare.com who will do his best to resolve the issue expeditiously.

Limited Staff

Due to the disruption of COVID-19, we are running our customer service with limited number of staff. If you are not able to reach our customer service team, we request you to leave a voice message or send us an email and we will get back to you at the earliest. Thank you for understanding!

Need Help? Email us at customerservice@canadapetcare.com