Welcome to CanadaPetCare.com..
Please read the terms and conditions of Use & Sale carefully before using or buying products from
CanadaPetCare.com. If you continue to browse and use this website, you agree to comply with and
disagree with any part of these terms and conditions, please do not use our website.
The use of this website is subject to the following terms and conditions of use:
Access to the Website
The content of the pages of this website is for your general information and use only.
It is subject to change any time without any prior notice.
Your use of any information or product on this website is entirely at your own risk, for
which we are not liable. It is your own responsibility to check and ensure that any
product or information available through this website meet your particular requirements.
The content, information and material available on this website is owned and licensed to
us. The material includes, and not limited to, web design, product information, look,
layout, appearance and graphics. Reproduction of the said material in any form is
strictly prohibited and comes under copyright jurisdiction.
Any unauthorized use or reproduction of the contents including text, images and
materials of this website will be subjected to copyright issue and legal notice, which
forms part of this terms and conditions.
Prices on the website are subject to change without any prior notice.
All deliveries are estimated dates only and not guaranteed by the company.
It is your sole responsibility to provide the correct shipping address at the time of
ordering. In case of incorrect shipping address provided by you, we are not entitled to
refund or return policy and do not come under the obligation to re-send the order to the
correct delivery address at our expense. The delivery address cannot be changed, once
the order is shipped.
Since we ship worldwide all images shown are for illustration purposes only. Actual
product may vary due to product enhancement or supplier change. Sometimes, due to
differences in monitors, colors of products may also appear different to those shown on
the site. Also, some products may have an associated image only, which are for reference
and illustration purpose only.
All pet products sold by us are brand name, and have the longest expiry date available.
Products which we sell are manufactured in the same factories, with the same ingredients
as those sold under the same name in Europe, North America, NZ, Australia etc. To keep
costs low, products are often sourced from countries where they are cheaper such as UK,
Australia etc. This means that the packaging may be slightly different to that available
in stores in your country. For example, weights and measurements may be in metric. All
instructions for use and safety notices are written in English. You agree to accept the
products "as is" and will not object to this.
Except as set out in the terms of service and Our Guarantee, we accept no liability for
the contents of this website or any of the products sold. Our liability for any product
which is defective or causes loss or damage of any kind is limited to the cost of the
product or the provision of a replacement.
It is your responsibility to ensure that your use of this website and the purchase of
any products from us complies with the law of your country. We make no representation or
warranty in this regard. By placing an order you warrant to us that in doing so you are
complying with all laws in your country.
All local taxes, customs duties and other government fees and charges imposed on any
products you purchase or on your purchase are your responsibility.
In case by error of judgement you ordered something from CanadaPetCare.com which
violates your jurisdictions local tax/import/sales law etc or you were made aware of
such laws, we may help you return for refund/dispose off the product and refund so that
you don't violate the law. We do not endorse illegal importation/sale of our products
and service in any jurisdiction.
The company ensures to provide error-free and uninterrupted access to CanadaPetCare.com at all
the times. However, the company do not guarantee, represent or warranty that your use of the
CanadaPetCare.com website will be uninterrupted or error-free due to unknown reasons.
You agree that from time to time, CanadaPetCare.com services may be inaccessible for a period or
may cancel the service at any time, without any prior notice to you. You agree that your use or
inability to use the CanadaPetCare.com is solely at your risk.
Suspension and Termination of Services
CanadaPetCare.com may limit, suspend or stop providing the services to you, if you fail to comply
with the Terms and Conditions, or if you use the services in a way that causes a legal liability
to use or disrupts other’s use of the services.
We may modify these Terms and Conditions for any reason at any time without any prior notice.
Your continuous use of our website following the posting of modified terms will be subjected
Disclaimer Of Liability
the ones mentioned in our guarantee won’t be entertained. It is recommended and it is your sole
responsibility to ensure that the use of this website is in adherence to the law in your
No accountability requests will be entertained for the products or the content on the
website/social media handles/Apps/Communications through emails. Our accountability is strictly
restricted to the price of the product or a help with the replacement in the cases of delivery
of damaged or defective products, delay due to shipping or other technical error or in case of
any loss of any kind which also includes personal injury or death of any person or animal
because of the usage of our products.
If you have any questions regarding the Terms and Conditions of Use, please feel free to contact
us at manager@CanadaPetCare.com.