Terms of Use

Welcome to CanadaPetCare.com

Please read the terms and conditions of Use & Sale carefully before using or buying products from CanadaPetCare.com. If you continue to browse and use this website, you agree to comply with and be bound by the following terms and conditions of Use & Sale and our Privacy Policy. If you disagree with any part of these terms and conditions, please do not use our website.

The use of this website is subject to the following terms and conditions of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change at any time without any prior notice.
  • Your use of any information or product on this website is entirely at your own risk, for which we are not liable. It is your own responsibility to check and ensure that any product or information available through this website meets your particular requirements.
  • The content, information and material available on this website is owned and licensed to us. The material includes, and not limited to, web design, product information, look, layout, appearance and graphics. Reproduction of the said material in any form is strictly prohibited and comes under copyright jurisdiction.
  • Any unauthorized use or reproduction of the contents including text, images and materials of this website will be subjected to copyright issues and legal notice, which form part of these terms and conditions.
  • Prices on the website are subject to change without any prior notice.
  • All deliveries are estimated dates only and not guaranteed by the company.
  • It is your sole responsibility to provide the correct shipping address at the time of ordering. In cases where incorrect shipping address is provided, we are not liable to issue a refund or reship. The delivery address cannot be changed once the order is shipped.
  • Since we ship worldwide, all images shown are for illustration purposes only. Actual product may vary due to product enhancement or supplier change. Sometimes, due to differences in monitors, colors of products may also appear different to those shown on the site. Also, some products may have an associated image only, which are for reference and illustration purposes only.
  • All pet products sold by us are brand name and have the longest expiry date available. Products which we sell are manufactured in the same factories, with the same ingredients as those sold under the same name in Europe, North America, NZ, Australia etc. To keep costs low, products are often sourced from countries where they are cheaper such as UK, Australia etc. This means that the packaging may be slightly different to that available in stores in your country. For example, weights and measurements may be in the metric system. All instructions for use and safety notices are written in English. You agree to accept the products "as is" and will not object to this.
  • Except as set out in the Terms of Service and Our Guarantee, we accept no liability for the contents of this website or any of the products sold. Our liability for any product that is defective or causes loss or damage of any kind is limited to the cost of the product or the provision of a replacement.
  • It is your responsibility to ensure that your use of this website and the purchase of any products from us complies with the law of your country. We make no representation or warranty in this regard. By placing an order you warrant to us that in doing so you are complying with all laws in your country.
  • All local taxes, customs duties and other government fees and charges imposed on any products you purchase or on your purchase are your responsibility.
  • If in an error of judgement, you ordered something from CanadaPetCare.com which violates your jurisdiction's local tax/import/sales law etc. or you were made aware of such laws, we may help you return for refund/dispose off the product and refund so that you don't violate the law. We do not endorse illegal importation/sale of our products and service in any jurisdiction.
Access to the Website

The company ensures to provide error-free and uninterrupted access to CanadaPetCare.com at all the times. However, the company does not guarantee, represent or warranty that your use of the CanadaPetCare.com website will be uninterrupted or error-free due to unknown reasons.

You agree that from time to time, CanadaPetCare.com services may be inaccessible for a period or may cancel the service at any time, without any prior notice to you. You agree that your use or inability to use the CanadaPetCare.com is solely at your risk.

Suspension and Termination of Services

CanadaPetCare.com may limit, suspend or stop providing the services to you, if you fail to comply with the Terms and Conditions, or if you use the services in a way that causes a legal liability to use or disrupts other's use of the services.

Modifications

We may modify these Terms and Conditions for any reason, at any time, without any prior notice. Your continual use of our website following the posting of modified terms indicates your agreement to the Terms of Use. Please check these terms periodically for any changes.

Disclaimer Of Liability

The use of this website is subject to the Terms of Use & Sale. Accountability requests other than the ones mentioned in our guarantee won't be entertained. It is your sole responsibility to ensure that the use of this website is in adherence to the law in your country.

No accountability requests will be entertained for the products or the content on the website/social media handles/Apps/Communications through emails. Our accountability is strictly restricted to the price of the product or help with the replacement in the cases of delivery of damaged or defective products, delay due to shipping or other technical error or in case of any loss of any kind which also includes personal injury or death of any person or animal because of the usage of our products.

Contact Us

If you have any questions regarding the Terms and Conditions of Use, please feel free to contact us at manager@CanadaPetCare.com

Continue Shopping
msg images
Sign Up for our newsletter

Subscribe & Get 10% Off On Your First Purchase!