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Privacy Policy

At CanadaPetCare, we collect and use personal information strictly in accordance with this policy. Browsing this website, you agree to the practices described in this privacy policy.

Collection of Personal Information

CanadaPetCare collects and uses specific personal information that is necessary for providing our services to you. This information is collected when you register on the website and it includes your name, contact details, email address, credit card details (if provided) and your pet's information. The choice to provide personal information is yours and you can browse the website without registering on the website. However, if you wish to place an order, registration is required. We take all reasonable steps to ensure your personal information is kept confidential, secure, and protected from unauthorized access or use.

Use and Sharing of Personal Information

CanadaPetCare uses your personal information for the purpose of communicating and improving your experience of visiting our website, processing your orders and providing you our services. We do not sell or share your personal information with any organization. We only use your personal information for the purposes disclosed herein.

Access to Personal Information

You can access, update and correct your personal information at any time and advise us if you believe that the information is inaccurate, incomplete or out of date. You can request access to your personal information that is not available in your account by writing to us at customerservice@CanadaPetCare.com

Data Protection

CanadaPetCare is committed to protect the privacy of visitors to the website in accordance with the EEA General Data Protection Regulation.

Advertising Cookies

As you browse CanadaPetCare, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with CanadaPetCare. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit this page to opt out of AdRoll and their partner’s targeted advertising.

Security of Information

To ensure that your personal information is protected against unauthorized access, disclosure, inappropriate alteration or misuse, we protect your personal information using the most up to date Secure Sockets Layer (SSL) technology which encrypts the information you provide us when checking out.

All safety and security measures are appropriate to the sensitivity level of your information.


If you wish to Unsubscribe from CanadaPetCare’s email database, login to your account and change your preferences so that you no longer receive our newsletter. You can also unsubscribe by contacting us at customerservice@CanadaPetCare.com or call toll free at 1-800-982-1308

CanadaPetCare reserves the right to modify or amend this policy at any time without any prior notice.

Need Help? Email us at customerservice@canadapetcare.com