Reward Points Program

Great Pets Deserve Great Rewards

At CanadaPetCare, shopping is a truly rewarding experience as you earn discounts and Reward Points on each purchase.

Our Rewards Program will help you earn extra discounts on every purchase and help you save more. When you purchase from us, you will earn Reward Points equal to your order value, which will be credited to your registered account. For instance, if your order value is $100, you earn 100 reward points worth $25.

You can redeem your Reward Points on your next purchase.

Welcome Award for New Customers

For every new customer signing up with us, we reward them with 40 points worth $10 as a welcome gesture. So you earn 40 Reward Points (i.e. $10) by just registering with us, without having to even spend a penny at CanadaPetCare.

How Do I Earn Reward Points?

Every time you make a purchase you earn points based on the value of your purchase. And these points are added to your Reward Points balance.

How Do I Redeem My Reward Points?

You can redeem your Reward Points via your purchases.

What Is The Value Of My Reward Points?

The value of Reward Points:

4 Reward Points = $1 or 40 Reward Points = $10

So, for every 40 Reward Points, you get discount of $10 on your purchase.

Reward Point Value: 4 Points = $1

Minimum Redeem: No Limit

Maximum Redeem: 10% of order value

Where Do I Find My Reward Points?

You can easily check your Reward Points at the following places:

Account: You can view your Reward Points in the "My Rewards" section of your account.

Shopping Cart: You can see the total Reward Points earned on every purchase in your shopping cart during checkout. You can also check the maximum number of Reward Points that can be redeemed.

Order Confirmation: The order confirmation page and order confirmation email will list the total number of Reward Points earned on your purchase.

How Can I Redeem My Reward Points?

It is fairly simple to redeem your Reward Points.

You can view the total number of Reward Points on the checkout page. With the help of the slider given, you can select the number of points you want to redeem on your order.

For e.g. If your order value is $400 then 10% of $400 is $40. So, the maximum number of Reward Points you can redeem for this purchase is 160 points (40 points = $10).

Note: You can only redeem Reward Points equal to 10% of your order value.

When Will I Receive The Reward Points in My Account?

Once your order is shipped, Reward Points will be credited into your account.

For any queries or confusion, you can email us at

How Will I Know When My Points Are Credited To My Account?

CanadaPetCare will send you an email notification of your earned reward once your order is shipped. You can also view your Reward Points by logging into your account at any time.

How Do I Track My Purchases And Reward Points?

You can track all your purchases and Reward Points earned by signing into your account. Log into your account and click on "My Rewards" section. You will be able to view your total Reward Points earned, redeemed, pending and the available balance.

Can I Redeem My Reward Points Into Cash?

Reward points can only be redeemed as discounts on your order. You cannot redeem Reward Points as cash.

What Is The Expiration Period For My Reward Points?

Your Reward Points will expire after 12 months from the date they were credited.

For any further queries, email us at

Terms & Conditions
  • Reward Point Program is exclusively for CanadaPetCare store. It is reflected only in your registered account with us and can be redeemed at our store only.
  • Reward Points Program is applicable only at CanadaPetCare.
  • You can redeem a maximum of 10% of the order value.
  • Reward Points cannot be exchanged, redeemed or discounted on any other store except
  • You cannot redeem Reward Points for cash.
  • CanadaPetCare has the right to change, update or declare void the redeem value, validity period and monetary equivalence of Reward Points on any single or specific order.
  • Reward points are non-transferable. Customers cannot exchange or transfer reward points to any other person or third parties.
  • The points and the exchange rate are subject to change or updated without any prior notice.
  • CanadaPetCare has a sole discretion to void, discontinue, or stop the Reward Points Program anytime without any prior notice.

By continuing to purchase, you agree to abide by all the terms and conditions of our Reward Points Program.

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